- free shipping from €35 in Italy
All prices are expressed in Euro and include VAT. Shipping costs are borne by the buyer based on the rates specified during the purchase process, in the order summary before sending, and in the order confirmation email.
Deliveries will be made to the postal address specified in the order form via express courier from Monday to Friday (excluding holidays) during normal office hours within the terms indicated in the order summary and in any case within thirty days of order acceptance. Any other delivery methods and related costs will be indicated on the Site before each purchase. In case of delivery delay, please inform us as soon as possible by writing an email to: shop@yabebeauty.com.
All our products are carefully packaged to avoid and/or reduce accidents and damage during transport. Should you receive the package with wet, broken, or tampered cardboard, or with packaging clearly different from ours, we invite you to accept the package “subject to inspection” or not to accept it in order to start a dispute with the courier. By accepting the package without reservation, you assume responsibility for the integrity of the contents without being able to claim anything from YA.BE as a refund. If, however, the package is intact but one or more products inside are damaged or broken, or the delivered products do not match those ordered, we invite you to immediately send an email to shop@yabebeauty.com specifying which product has anomalies. All claims sent beyond 14 (fourteen) working days from the delivery of the products will be rejected and YA.BE will not assume responsibility.
In case of non-delivery due to the recipient’s absence, further delivery attempts will follow, after which you will be contacted and/or the courier will leave a card to certify the failed delivery. The card will indicate the details to contact the courier and set a delivery appointment. In the absence of contact within thirty days, the contract will be considered terminated and the purchase order canceled, with a subsequent refund if the price has already been paid.
This information is part of the Terms of Sale. Publication date: August 2, 2019 · Last updated: September 8, 2025
If you are not satisfied with your purchase, you may exercise the right of withdrawal pursuant to and for the purposes of articles 52 et seq. of Legislative Decree 206 of 2005 within fourteen (14) days from receipt of the product, without penalty and without specifying the reason, provided that the product is intact, in its original packaging, and in such condition as to allow its resale.
The cooling-off right applies to the purchased product in its entirety (it will not be possible to exercise withdrawal only on part of the purchased product) and the purchased item must be intact, returned at your care and expense, in the original packaging, sealed and intact, complete in all its parts (including packaging and any documentation and accessory equipment). To limit damage to the original packaging, we recommend placing it in a second box for shipping.
To exercise the right of withdrawal, simply send an email to shop@yabebeauty.com with the following information:
The return must be made within 14 days from receipt of the goods and must be addressed to the following address:
WYM S.r.l. Località Torresquadrata, 202 06059 Todi (PG), Italy
In the case of legitimate exercise of the right of withdrawal, YA.BE will refund the total amount paid, excluding shipping costs, by crediting the same payment method used for the purchase or via bank transfer within 14 days from the date YA.BE received the item subject to the right of withdrawal.
In case of forfeiture of the right of withdrawal, the goods will remain at YA.BE’s headquarters, at your disposal for collection or, at YA.BE’s choice, will be returned by the same with shipping costs charged.
For all products purchased by users who are consumers, YA.BE provides the two-year guarantee provided for by articles 128 et seq. of the Consumer Code for product conformity defects at the time of delivery.
YA.BE is responsible to you for any conformity defect existing at the time of delivery of the product and which manifests within two years of such delivery. The conformity defect must be reported to YA.BE under penalty of forfeiture within two months from the date it was discovered.
A conformity defect exists when the purchased item is not suitable for the use for which it is intended, does not comply with the description made by the seller, and does not possess the usual qualities and performance that a consumer can reasonably expect from an item of the same type.
Products under warranty are repaired or replaced free of charge. Products subjected to neglect, misuse, or tampering are not covered by the warranty. In any case, all aesthetic parts, those subject to wear, and all parts for which proper use cannot be verified are expressly excluded from the warranty.
It is possible to ask for information, send communications, request assistance, or file complaints by contacting YA.BE customer service via email at shop@yabebeauty.com.
(Complete and return this form only if you wish to withdraw from the contract)
Recipient: WYM S.r.l., Località Torresquadrata, 202 – 06059 Todi (PG), Italy Email: shop@yabebeauty.com
I/we hereby notify the withdrawal from my/our sales contract for the following goods:
Ordered on: ____________ Received on: ____________
Name of consumer(s): _______________________________________________
Address of consumer(s): _______________________________________________
Signature of consumer(s) (only if this form is notified in paper version)
Date: ____________
This information is part of the Terms of Sale. Publication date: August 2, 2019 · Last updated: September 8, 2025
These general terms regulate access to the services offered through the site www.yabebeauty.com (hereinafter the “Site”), including registration, browsing, and purchase of products offered on the Site or in any case offered remotely through the Site to Italian and foreign users. The Site is owned by WYM S.r.l. with headquarters in Località Torresquadrata, 202 – 06059 Todi (PG), VAT: 03854740366 (hereinafter simply “YA.BE”).
These general terms may be subject to changes at any time and their publication date on the Site is equivalent to the effective date: such changes will apply in any case from the terms in force on the date the purchase order is sent.
To make purchases on the Site, you must register by creating an account, filling out the form on the Site, and choosing a password.
Through your personal area, you can: 1) consult order history; 2) manage your orders; 3) benefit from services associated with the purchased goods; 4) manage newsletter registration.
With registration, you must accept these general terms and the privacy policy. By registering, you guarantee that the information provided during the registration process is complete and true. The authentication credentials indicated at the time of registration must be used exclusively by you and cannot be transferred to third parties. We invite you to keep these credentials confidential and ensure that no one has access to them, committing to notify us of any suspected misuse and/or unauthorized disclosure.
The purchase of products through the Site is allowed to all registered users.
The products offered on the Site can be purchased by consumer users pursuant to the consumer code (i.e., those who purchase for purposes not related to any commercial, artisanal, entrepreneurial, or professional activity carried out). Retailers, wholesalers, and all those whose purpose is the subsequent resale of the product may not make purchases on the site.
Purchases must be made by filling out the order form on the Site. All orders are subject to acceptance by YA.BE: the contract is concluded when you receive confirmation from YA.BE of the order placed. With the order confirmation, you will receive information regarding the characteristics of the purchased product, price, chosen payment method, shipping costs, and methods of using the services associated with the purchased product, as well as an indication of how to contact customer service and the link to these general terms, which we invite you to download and archive.
Before concluding the order, you are required to review the characteristics of the goods described in the product sheets at the time of selection. The products for sale are the cosmetics and sets present in the electronic catalog published on the Site and viewable at the time of placing your order.
All prices are expressed in Euro and include VAT.
Shipping costs are borne by the buyer based on the rates specified during the purchase process, in the order summary before sending, and in the order confirmation email.
Each product is accompanied by an information sheet (product sheet) illustrating its main characteristics. The images and descriptions of the products published on the site reproduce the real characteristics of the products as faithfully as possible. It is understood that such images and descriptions might not be perfectly representative of them and must therefore be considered indicative and with standard tolerances.
You can enjoy the services associated with the purchased product, such as podcasts, directly in your personal area according to the instructions contained in the package you will receive with the product.
Purchase will be possible only for products declared as available on the Site at that time. Should it happen that the ordered product is no longer available (for example, because multiple users placed the same order simultaneously), you will be promptly informed by YA.BE and can decide (i) whether to cancel the order and obtain a refund of any amount already paid, (ii) accept, as an alternative to the unavailable product, the delivery of an equivalent product in terms of type, quality, and price, or (iii) wait until the product is available again.
Payments can be made using the methods indicated on the Site (credit card via PayPal and Stripe).
To ensure maximum security in economic transactions, secure payment systems are used through the payment gateway owned by the main circuits or payment platforms (PayPal and Stripe). Confidential data associated with the payment are not recorded or known by YA.BE in any way; they are transmitted directly in encrypted form (SSL) and only the circuit or platform will receive the specific payment data. YA.BE is not responsible for any error or problem caused by or attributable to the payment circuit or platform.
In case of payment via PayPal, at the time of payment, you will be redirected directly to the site http://www.paypal.it/it. In case of order cancellation and in all cases of refund, for any reason, the amount paid will be credited to your PayPal account.
You will receive the purchase order invoice via email after making the payment.
Deliveries will be made to the postal address specified in the order form via express courier from Monday to Friday (excluding holidays) during normal office hours within the terms indicated in the order summary and in any case within thirty days of order acceptance. Any other delivery methods and related costs will be indicated on the Site before each purchase. In case of delivery delay, please inform us as soon as possible by writing an email to: shop@yabebeauty.com.
All our products are carefully packaged to avoid and/or reduce accidents and damage during transport. Should you receive the package with wet, broken, or tampered cardboard, or with packaging clearly different from ours, we invite you to accept the package “subject to inspection” or not to accept it in order to start a dispute with the courier. By accepting the package without reservation, you assume responsibility for the integrity of the contents without being able to claim anything from YA.BE as a refund.
If, however, the package is intact but one or more products inside are damaged or broken, or the delivered products do not match those ordered, we invite you to immediately send an email to shop@yabebeauty.com specifying which product has anomalies. All claims sent beyond 14 (fourteen) working days from the delivery of the products will be rejected and YA.BE will not assume responsibility.
In case of non-delivery due to the recipient’s absence, further delivery attempts will follow, after which you will be contacted and/or the courier will leave a card to certify the failed delivery. The card will indicate the details to contact the courier and set a delivery appointment. In the absence of contact within thirty days, the contract will be considered terminated and the purchase order canceled, with a subsequent refund if the price has already been paid.
If you are not satisfied with your purchase, you may exercise the right of withdrawal pursuant to and for the purposes of articles 52 et seq. of Legislative Decree 206 of 2005 within fourteen (14) days from receipt of the product, without penalty and without specifying the reason, provided that the product is intact, in its original packaging, and in such condition as to allow its resale.
The cooling-off right applies to the purchased product in its entirety (it will not be possible to exercise withdrawal only on part of the purchased product) and the purchased item must be intact, returned at your care and expense, in the original packaging, sealed and intact, complete in all its parts (including packaging and any documentation and accessory equipment). To limit damage to the original packaging, we recommend placing it in a second box for shipping.
To exercise the right of withdrawal, simply send an email to shop@yabebeauty.com with the following information:
First and last name; Order reference, date, and number; Indication of the will to exercise the right of withdrawal; Indication of the items to be returned (simply indicate the code and quantity); Bank details (IBAN and account holder) in case of order payment by advance bank transfer.
The return must be made within 14 days from receipt of the goods and must be addressed to the following address: WYM S.r.l. Località Torresquadrata, 202 – 06059 Todi (PG), Italy.
In the case of legitimate exercise of the right of withdrawal, YA.BE will refund the total amount paid, excluding shipping costs, by crediting the same payment method used for the purchase or via bank transfer within 14 days from the date YA.BE received the item subject to the right of withdrawal.
In case of forfeiture of the right of withdrawal, the goods will remain at YA.BE’s headquarters, at your disposal for collection or, at YA.BE’s choice, will be returned by the same with shipping costs charged.
For all products purchased by users who are consumers, YA.BE provides the two-year guarantee provided for by articles 128 et seq. of the Consumer Code for product conformity defects at the time of delivery.
YA.BE is responsible to you for any conformity defect existing at the time of delivery of the product and which manifests within two years of such delivery. The conformity defect must be reported to YA.BE under penalty of forfeiture within two months from the date it was discovered.
A conformity defect exists when the purchased item is not suitable for the use for which it is intended, does not comply with the description made by the seller, and does not possess the usual qualities and performance that a consumer can reasonably expect from an item of the same type.
Products under warranty are repaired or replaced free of charge. Products subjected to neglect, misuse, or tampering are not covered by the warranty. In any case, all aesthetic parts, those subject to wear, and all parts for which proper use cannot be verified are expressly excluded from the warranty.
All intellectual property rights, including trademarks and distinctive signs, relating to the Site, the platform connected to it, its structure, and all features present on the Site belong to YA.BE, its partners and/or suppliers and/or licensees and are subject to copyright legislation.
It is strictly forbidden to use, copy, reproduce, transmit, sell, license, or, in any case, make any use of the Site structure, its features, trademarks and distinctive signs, metatags, and hidden text for purposes other than those provided for by these general terms.
Contracts concluded between users and YA.BE are governed by Italian law.
Without prejudice, in any case, to the user’s right to appeal to the ordinary judge, in case of disputes between YA.BE and the user arising from these general terms, YA.BE informs you that you can use the procedure provided by the European online dispute resolution platform reachable at https://ec.europa.eu/consumers/odr, a platform that offers a fast and inexpensive service to resolve all commercial disputes arising from the purchase of products and/or services online.
It is possible to ask for information, send communications, request assistance, or file complaints by contacting YA.BE customer service via email at shop@yabebeauty.com.
Publication date: August 2, 2019 Last updated: September 8, 2025
No. The product must be intact, in its original sealed and intact packaging, and in such condition as to allow its resale.
Yes, within 14 days of receipt, without having to specify the reason, provided that the product is intact and in its original sealed packaging.
Yes, the return is at your care and expense. The refund covers the amount paid excluding shipping costs.
Within 14 days from the date we received the product, using the same payment method used for the purchase.
Yes. Purchasing products on the Site is allowed for registered users. From your personal area, you can consult order history, manage them, benefit from services associated with the purchased products, and manage newsletter subscription.
Credit card via PayPal and Stripe. Payment data are not recorded or known by YA.BE in any way.
